Your international shipping charges are higher than I expected. Can you ship via USPS instead of FedEx or UPS for lower cost?
Yes, we can! However, keep in mind that USPS, while less expensive, is significantly slower and MUCH more likely to lose packages. We estimate that around 1 per 8 orders shipped internationally with USPS is lost vs. virtually none using FedEx or UPS. Ultimately, this costs you time and money, ...
- Do you ship internationally or have international distributors, and if so, what does shipping cost?
We do not have any international distributors. We do ship most of our products internationally via UPS and USPS. Some products we do not ship internationally -- our website will advise you at checkout if you have any of these items in your shopping cart. As for cost, we are not able to quote y ...
- I would like to return an item. What do I need to do?
To return an item to BSW, first make sure that the item you wish to return is eligible for return. To be eligible for a return for refund, the item in question must meet the following criteria: It has been less than 30 days since the date the item shipped from BSW -OR- the item is defective an ...
- I recently placed an order and it hasn't shipped. When will it ship?
We do our best to get all IN STOCK orders out within 1 business day of the day you place your order, but as noted on our website during the checkout process when you selected the shipping method, sometimes that isn't possible. Here's what our website says under the link "IMPORTANT: When will I ...
- Can you recommend a professional installer in my area?
We may or may not have a company near you that can perform the installation. Here's a link to a list of companies that our customers have told us do good work: http://tiny.cc/PM6GX However, keep in mind that if you don't find someone acceptably close to you, the great news about our products is ...
- Do you offer any sales or discounts?
Even though we offer low prices and great value 365 days per year on all of our products, there are several ways in which you can get an even more incredible value from BSW. 1) In many cases, we do offer package deals. Here are the package discounts we currently offer: Purchase a Stage 1 Audio ...
- Can I install your products myself? Can I see instructions before I buy?
The great news about our products is that they are designed to be extremely simple to install. Probably 85% of our customers install the products they purchase from us, and if they don't, almost ANY car audio shop or independent BMW repair shop can perform the installation. That's because our ...
- What is your International Warranty & Return Policy?
We will happily support and cover under warranty any defective products. Unless otherwise noted on the product listing found on our website, our standard warranty is 1 year for electronics and a 4 year limited warranty on speaker upgrades and subwoofer systems. In addition, we know the products ...
- Do your shipping rates include duties, taxes, and brokerage? If not, how much will they be?
If your order is being delivered within the United States, there are no taxes, duties, or brokerage fees. For international shipments, no, our quoted shipping rates do NOT include duties, taxes, or brokerage. Many countries may tax goods entering their country. In all instances, you are respons ...
